Airline

Season 1, Episode 4

Episode Title: Times Change

Air Date: 2004-01-19

Overview:

A&E's exclusive look at Southwest Airlines continues with pilot Steve Palmason's last flight after 30 years of service. Friends and family are onboard, and Southwest President Colleen Barrett and legendary chairman Herb Kelleher wait to greet him. Meanwhile, at LAX, supervisor Mike Carr faces the delicate task of helping an Alzheimer's patient clean up after he's had a small accident.